Terms of Service

These Terms of Service (“Terms”) are a binding legal agreement between you (“you” or “user”) and Xiaoling Ling, an individual developer (“we”, “us”, or “LemonGuard”), governing your access to and use of the LemonGuardmobile application, the website at lemonguard.app, and any related services (together, the “Service”).

By downloading, installing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service.

LemonGuard is a self-inspection guidance tool. It provides a structured checklist, lets you record your own observations about a used vehicle, and generates a score, grade, repair-cost estimate, and PDF report based solely on the inputs you enter.

LemonGuard is not, and does not provide:

• a professional vehicle inspection, appraisal, or mechanical diagnosis;
• the services of a licensed mechanic, dealer, or automotive expert;
• a recommendation, endorsement, or advice to buy, reject, or pay any particular price for any vehicle;
• a guarantee about the condition, history, value, safety, or fitness of any vehicle;
• legal, financial, or insurance advice.

The score, grade, estimates, and reports are for your reference and convenience only. They may be incomplete or inaccurate, are limited by the checklist’s scope and by the accuracy of the information you enter, and do not replace a professional pre-purchase inspection (PPI) by a qualified mechanic. We strongly recommend obtaining a professional PPI before purchasing any vehicle.

You acknowledge and agree that:

• All decisions are your own. Any decision to buy, not buy, negotiate, pay a price for, or walk away from a vehicle is made solely by you, at your own discretion and risk.
• You are responsible for the inputs. The Service’s output depends entirely on the observations and data you enter. We do not verify them.
• You assume all risk arising from your use of the Service and from any vehicle transaction, including the risk of undisclosed damage, mechanical failure, misrepresentation by a seller, financial loss, or any other adverse outcome.
• Inspection has limits. Many vehicle defects — including hidden frame damage, flood damage, prior accidents, odometer fraud, and latent mechanical faults — cannot be reliably detected by a visual or self-guided inspection.
• You will comply with all applicable laws when inspecting a vehicle, and you will obtain the seller’s permission before inspecting or test-driving any vehicle.

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial purposes. You may not:

• copy, modify, reverse-engineer, decompile, or create derivative works of the Service, except as permitted by law;
• resell, sublicense, rent, or commercially exploit the Service or its content;
• use the Service to violate any law or the rights of any third party;
• interfere with or disrupt the Service or attempt to gain unauthorized access to it.

The Service offers an optional one-time, non-subscription in-app purchase that unlocks unlimited inspections and additional features. The first three inspections are free.

• All purchases are processed by the Apple App Store (and, where offered, the Google Play Store). We do not collect or store your payment-card details.
• Prices are shown in the app before purchase and may change for future purchases.
• No auto-renewal. Purchases are one-time and do not renew automatically.
• Refunds are handled by Apple (or Google) under their respective policies. We generally cannot issue refunds directly; please contact the relevant app store. To the extent the law of your jurisdiction grants you mandatory refund or cancellation rights, nothing in these Terms limits those rights.
• A purchase unlocks the Service on-device for the account that bought it. You can restore a prior purchase from the Settings screen.

The Service stores your inspection data, notes, and photos. Depending on the app’s configuration, this data may be stored locally on your device and/or in backups you control. You retain all rights to the content you create. You are responsible for backing up your own data; we are not liable for any loss of inspection data, notes, or photos.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ITS SCORES, ESTIMATES, OR REPORTS WILL BE ACCURATE, COMPLETE, OR RELIABLE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF — OR INABILITY TO USE — THE SERVICE, OR TO ANY VEHICLE TRANSACTION OR DECISION YOU MAKE.
• IN PARTICULAR, AND WITHOUT LIMITATION, WE WILL NOT BE LIABLE FOR ANY LOSS RELATED TO A VEHICLE YOU BUY, SELL, KEEP, OR REJECT — INCLUDING REPAIR COSTS, DIMINISHED VALUE, UNDISCLOSED DAMAGE, OR THE PURCHASE PRICE — EVEN IF THE SERVICE’S SCORE, GRADE, OR REPORT INFLUENCED YOUR DECISION.
• OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) USD $20.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above may not apply to you. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless LemonGuard from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or any vehicle transaction or dispute involving you and a third party.

We may modify, suspend, or discontinue the Service, in whole or in part, at any time. We may also update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide notice within the app. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

We may suspend or terminate your access to the Service if you violate these Terms. You may stop using the Service at any time by deleting the app. Sections that by their nature should survive termination — including Sections 2, 3, 7, 8, 9, and 12 — will survive.

These Terms are governed by the laws of the State of Delaware and the federal laws of the United States, without regard to its conflict-of-laws rules.

Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to the personal jurisdiction of those courts.

If you download the app from the Apple App Store, you acknowledge that:

• These Terms are between you and LemonGuard only, not with Apple, and Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• Apple is not responsible for any product warranties or for addressing any claims relating to the app (including product-liability, legal/regulatory, or consumer-protection claims).
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
• Severability. If any provision is found unenforceable, the remaining provisions stay in effect.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? Contact us at support@lemonguard.app.